FTP is the technical name for the method computers use to transfer files between each other. (ie: "Uploading" and "Downloading") In order to send (upload) the SnippetMaster files on your computer to your website, you'll need an FTP program. There are lots of good freeware and shareware FTP programs available on the web. I recommend the following programs. (Don't worry, I have tested them and they do NOT contain spyware.)